Policy
Privacy Policy
Last updated: April 17, 2026
This Privacy Policy explains how SoftFlames Ventures collects, uses, and protects your information when you visit our website, communicate with us, or use our services. We are committed to safeguarding your data and handling it responsibly.
Information We Collect
We collect information you provide directly and information that is generated through your use of our website.
- Contact details such as name, email address, phone number, and company information when you submit forms.
- Inquiry and project details you share in messages, consultation requests, or support conversations.
- Technical and usage information such as browser type, device details, pages visited, and referral sources.
How We Use Your Information
We use collected data to operate our website, deliver services, and improve your experience.
- To respond to inquiries, schedule consultations, and provide requested services.
- To communicate updates, proposals, and relevant service information.
- To analyze website usage trends and improve content, usability, and performance.
- To protect platform security and prevent fraud, abuse, or unauthorized access.
Sharing and Disclosure
We do not sell your personal information. We may share data with trusted providers that support our operations, such as analytics, hosting, and communication services, under appropriate confidentiality and security obligations.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and integrity of our business, users, and systems.
Data Retention and Security
We retain information only as long as necessary for legitimate business or legal purposes. We use administrative, technical, and organizational measures designed to protect personal data from unauthorized access, disclosure, alteration, or loss.
Your Rights and Choices
Depending on your location, you may have rights to request access, correction, deletion, or restriction of your personal information. You may also opt out of certain communications at any time.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their policies before sharing information.